One of the attributes that gives the consulting world a black eye is taking the client’s money and not leaving them with an understanding of what was done. While the”fire-fighter” syndrome of fixing a problem and then being called back the next time it occurs is appealing to those with less ethics, it is contrary to our way of doing business. We expect to be called back based on the quality of our work and skills, not because we did not correctly fix a problem we were paid to correct the first time.